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Shipping policy
At Zana Herbals, we strive to deliver your natural wellness products quickly, safely, and reliably. This Shipping Policy explains our shipping methods, timelines, costs, and other important details. By placing an order with zanaherbals.com, you agree to the terms outlined below.
1. Shipping Methods and Carriers
We partner with trusted carriers such as USPS, UPS, FedEx, and DHL to ship your orders. The carrier selected depends on your location, package size, weight, and shipping option chosen at checkout. We offer the following shipping methods:
• Standard Shipping: Economical ground delivery for most domestic orders.
• Expedited Shipping: Faster options like 2-3 day or overnight delivery (additional fees apply).
• International Shipping: Available via international carriers for select countries.
All shipments are processed from our warehouse in 8561 CENTRAL AVE, STANTON, CA 90680. We use eco-friendly packaging where possible to align with our commitment to natural and sustainable practices.
2. Processing and Shipping Times
• Order Processing: Most orders are processed within 1-2 days, including weekends (excluding holidays). Custom or bulk orders may take up to 3-5 days, including weekends.
• Domestic Shipping (U.S.):
• Standard: 3-7 business days after processing.
• Expedited: 1-3 business days after processing.
• International Shipping: 7-21 business days, depending on destination and customs clearance. Delays may occur due to international regulations.
Please note that shipping times are estimates and not guaranteed. Factors like weather, holidays, or carrier delays may affect delivery. We are not responsible for delays beyond our control.
3. Shipping Costs
Shipping fees are calculated at checkout based on your order’s weight, dimensions, destination, and selected method.
4. Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number and link. You can track your package directly on the carrier’s website. If you don’t receive this email, check your spam folder or contact our support team at sales@zanakratom.com
Disclaimer
Shipping disclaimer
This product is not available for shipment to the following states: Alabama, Arkansas, Indiana, Rhode Island, Wisconsin; or the following counties: Sarasota County (Florida), San Diego (California), Oceanside (California), Alton (Illinois), Jerseyville (Illinois), Edwardsville County (Illinois), Columbus (Mississippi), Union County (Mississippi), Ascension (Louisiana), Franklin (Louisiana), Rapides (Louisiana).
FDA disclaimer
The statements made regarding our kratom products have not been evaluated by the Food and Drug Administration (FDA). These products are not intended to diagnose, treat, cure, or prevent any disease.
All information presented here is for educational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional. Do not use kratom products if you are pregnant, nursing, or under the age of 21. Consult your healthcare provider before using any new dietary supplement or botanical product.
Kratom may interact with medications, substances, or pre-existing health conditions. Use responsibly and in moderation. Misuse may pose health risks, and Herbal Alternatives is not liable for any adverse effects or misuse of its products.
All products are sold for legal use only. It is your responsibility to know and comply with your local and state laws regarding kratom.
Product Description Disclaimer
This product contains 7-hydroxymitragynine, a concentrated alkaloid derived from the kratom plant. Please consult a healthcare professional before use.